Dialer Bot
The controls under qualification — scoring, scripting, compliance, vault, routing, and pace. Starter bots from $35.
Capability matrix
Equal weight, equal cells — every module ops can actually configure.
Every answer moves a live score. Soft maybes stay with the bot; hard yeses transfer warm.
Version ACA, FE, HI, and dispatch openers. A/B packs, freeze winners, retire duds.
Consent, quiet hours, and DNC checks run before the pitch — bad calls never hit a seat.
Swap language and voice per campaign without rewriting qualification logic.
Searchable audio and text so ops find ZIP or intent labels in seconds.
Warm handoffs prefer the seat that already owns that book of business.
Push qualified, callback, DNC, and dead into CRM the moment the bot decides.
Cap concurrent bots to dialer RPM and throttle when agent seats saturate.
How it holds together
Qualification
Turns one through three stay locked for QA and compliance. After intent starts to form, Dialer Bot clarifies hesitation and only escalates when the score crosses your handoff threshold.
Operations
Supervisors monitor live status and pull vault clips without leaving the ops rhythm they already have. Agents inherit context — what was asked, what was confirmed, why the lead is worth time.
Reliability
Health checks and graceful degrade paths keep qualification running when a trunk or model endpoint hiccups — with alerts before the floor feels dead air.